Please read these terms carefully before using Phantom IQ. By accessing our website or engaging our services, you agree to be bound by these terms.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "Client") and Phantom IQ LLC ("Phantom IQ," "we," "our," or "us"). By accessing our website at phantom-iq.com or engaging our services, you agree to these Terms. If you do not agree, do not use our website or services.
2. Description of Services
Phantom IQ provides executive thought leadership services including, but not limited to:
- Executive narrative strategy and content framework development
- AI-assisted content creation and ghostwriting for published articles
- Publication placement support and editorial relationship management
- LinkedIn content strategy and editorial calendar development
- Answer Engine Optimization (AEO) strategy and implementation
- Executive voice development and content operating system setup
Specific deliverables, timelines, and fees are defined in individual service agreements or statements of work signed between Phantom IQ and each Client.
3. Website Use
You may use our website for lawful purposes only. You agree not to:
- Scrape, crawl, or harvest content from our website using automated means without our written permission
- Attempt to gain unauthorized access to any part of our systems
- Transmit any content that is unlawful, harmful, threatening, or infringing
- Use our website in any way that could impair its performance or functionality
- Reproduce, distribute, or create derivative works from our content without written permission
4. Intellectual Property
Website content: All content on this website — including text, graphics, logos, images, and software — is the property of Phantom IQ and protected by applicable intellectual property laws. You may not reproduce or distribute website content without our prior written consent.
Client deliverables: Upon full payment for services, you own the deliverables created specifically for you under your service agreement. Phantom IQ retains the right to reference the engagement for portfolio and marketing purposes unless you request otherwise in writing.
Phantom IQ methodologies: Our proprietary frameworks, systems, processes, and methodologies — including but not limited to the Executive IQ (eIQ) system, Content Operating System, and narrative infrastructure approach — remain the intellectual property of Phantom IQ regardless of any deliverable created for you.
5. AI-Generated Content
Phantom IQ uses artificial intelligence tools, including large language models, as part of our content creation process. All AI-generated content is reviewed, edited, and refined by human professionals before delivery. You understand and acknowledge that:
- AI tools assist in content production; human editorial judgment governs all final deliverables
- We do not guarantee publication in any specific outlet, as acceptance decisions are made by third-party editorial teams
- You are responsible for reviewing and approving all content before submission or publication
- Disclosure of AI assistance in ghostwriting is governed by the norms of your target publications; we will advise on best practices
6. Third-Party Services
Our website and services integrate with or link to third-party services including Calendly, LinkedIn, and various publication platforms. These third-party services are governed by their own terms and privacy policies. Phantom IQ is not responsible for the practices of third-party services.
7. Disclaimers
Our website and the information on it are provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.
We make no guarantees regarding specific outcomes from our services, including but not limited to: placement in any particular publication, follower growth, lead generation, revenue, or search engine rankings. Results vary based on factors outside our control including editorial decisions, market conditions, and client participation.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Phantom IQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Phantom IQ in the three (3) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Phantom IQ, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of our services, your violation of these Terms, or your violation of any rights of a third party.
10. Confidentiality
Both parties agree to keep confidential any non-public information disclosed in connection with a service engagement. This includes executive background materials, strategic planning documents, unpublished content, and any other information designated as confidential. This obligation does not apply to information that is publicly available or independently developed.
11. Payment Terms
Payment terms, retainer structures, and refund policies are defined in individual service agreements. Generally: retainer fees are invoiced in advance, are non-refundable after work has commenced, and are due within the payment period specified in your agreement. Phantom IQ reserves the right to pause or terminate services for accounts with past-due balances.
12. Termination
Either party may terminate a service engagement pursuant to the terms of the applicable service agreement. Phantom IQ reserves the right to terminate access to our website or tools at our discretion if you violate these Terms. Provisions that by their nature should survive termination — including intellectual property rights, confidentiality, limitation of liability, and indemnification — will survive.
13. Governing Law and Disputes
These Terms are governed by the laws of the State of Maryland, United States, without regard to conflict of law provisions. Any disputes arising out of or related to these Terms or our services shall be resolved by binding arbitration in Baltimore, Maryland, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated effective date. Your continued use of our website or services after changes constitutes acceptance of the updated Terms. We will make reasonable efforts to notify active clients of material changes.
15. Contact
Questions about these Terms? Contact us:
Phantom IQ
Email: tom@phantom-iq.com
Website: phantom-iq.com